🔐 Privacy Policy
Last updated: July 4, 2025
Who we are
Our website address is: https://formylab3d.com. The company behind the site is FormyLab 3D, owned and operated by Cosmin. Contact email: contact@formylab3d.com
What personal data we collect and why
We collect the following types of personal data:
- User Information: Name, email address, preferences, account details.
- Transactional Data: Purchase history, shipping address, order details.
- Technical Data: Cookies, IP address, browser details, and activity logs.
We collect this data for:
- Order fulfillment and customer service
- Contact form replies and communication
- Improving site experience and analytics
- Legal compliance and security
- Spam prevention and fraud detection
Sensitive data (e.g. health-related) is not intentionally collected.
Comments
When visitors leave comments, we collect:
- Name and email (via comment form)
- IP address and browser user agent (for spam detection)
- If using Gravatar, an anonymized email hash is shared with their service: Gravatar privacy policy
Media
If you upload images, avoid including GPS or location metadata. Other users may download and extract this data from public files.
Contact Forms
If you submit a contact form, we collect:
- Name, email, message content
- Retention period: up to 6 months for service and support
- We do not use form submissions for marketing purposes
Cookies
Our site uses cookies for user convenience and account authentication:
- Comment cookies (1 year)
- Login cookies (2 days / 2 weeks if “Remember Me” is enabled)
- Screen settings cookies (1 year)
- Post edit cookies (1 day)
Who we share your data with
By default, we do not share your data. However, if you request a password reset, your IP will be included in the reset email. We may share data with:
- Payment processors (e.g. Stripe, PayPal)
- Cloud services for backup and hosting
- Shipping services for order fulfillment
Each third party complies with GDPR or appropriate safeguards.
Data retention
We retain:
- Comments and metadata: indefinitely
- Contact form entries: 6 months
- Analytics logs: 12 months
- Purchase records: 10 years
- Registered user profiles: until removed or requested
What rights you have
- Access your data
- Request data export
- Request data deletion
- Object to processing
Submit requests via: contact@formylab3d.com
Data transfers outside the EU
Some third-party services may store data outside the EU. We ensure they comply with GDPR via:
- Privacy Shield
- Contractual clauses
- EU-compliant data protection policies
How we protect your data
We use:
- SSL encryption
- Secure authentication systems
- Firewall and malware detection
Third-party data
We may receive anonymous usage data from advertising platforms, analytics tools, or cloud services.
Industry regulatory disclosures
FormyLab 3D complies with GDPR and other applicable EU regulations. If additional disclosures are required, they will be added here.